Filter
Top Products
Recovering from System Failures
Refer to Chapter 4, Configuration Testing and Troubleshooting, to
determine what the problem is and how to resolve it. The remainder of
this chapter explains how to recover system administrative and voice files
after hard disk failure or data corruption. (It is not usually necessary to
recover the files after a motherboard failure.)
Recovering from Hard Disk Crash
If you are recovering the system from a hard disk crash, you must:
1.
2.
3.
4.
Replace the hard disk. Refer to the appropriate service manual for
this information.
Reinstall the operating system and application software. Refer to
Chapter 3, Software lnstallation.
Restore system administrative and voice files from backup (if
available).
If backup files are not available, you must restart the system from
scratch. See the AT&T AUDIX™ Voice Power Planning Guide and
Forms for initial implementation procedures.
Run the confidence test described in the procedure
Confidence Test.
Recovering from Motherboard Failure
If you are recovering from motherboard failure, you must replace the
motherboard. It is not necessary to restore the files.
Recovering from Data Corruption
If you are recovering the system from data corruption, you must restore
system administrative and voice files from backup (if available). If backup
files are not available, you must restart the system from scratch. See the
AT&T AUDIX™ Voice Power Planning Guide and Forms for initial
implementation procedures.
6-2