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Upgrade Procedures
5
As new releases of AUDIX Voice Power become available, you should
update the customer system to make the latest features available and to
simplify maintenance and troubleshooting.
Before any upgrade takes place (either for R2.0 or R1.1 systems), you
should consider the following items:
Ask subscribers to remove any unwanted voice mail, and the
System Manager to remove any inactive subscribers. This helps
ensure that there is enough room on the hard disk for the
installation of AUDIX Voice Power, Release 2.1.1.
The extension numbers 9999 (general mailbox) and 9998
(maintenance mailbox) are special in Release 2.1.1. If these
extensions are in use for subscribers, the subscribers must be
moved to different extensions.
The name addressing feature of Release 2.1.1 makes it desirable
for all subscribers to have a recorded name that is used to verify
addressing of voice mail and that the correct person has been
dialed when leaving a call answer message. Either the System
Manager can record all names, or the subscribers can be asked to
record their own names.
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