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Platform Possible cause/steps to take
All You do not have M-Business Connect installed on
your desktop.
On your desktop computer, look in Start»Pro-
grams»M-Business Client for the M-Business Con-
nect application. If you do not have M-Business
Connect installed, you will need to reinstall M-
Business Client. See “Installing M-Business Cli-
ent” on page 15.
All You do not have M-Business Connect installed on
your device.
To check:
♦ On a Palm OS device, tap the Applications silk-
screen icon and look for M-Business Connect.
♦ On a Windows Mobile Pocket PC device,
choose Start»Settings, tap the System tab, then
tap Remove Programs and look for M-Business
Connect.
♦ On a Windows XP device, choose Start»All
Programs»M-Business Client and look for M-
Business Connect.
♦ On a Windows Mobile 5 or Microsoft Smart-
phone device, from within M-Business Client,
choose Menu»Options»Server Options
If you do not have M-Business Connect installed,
you will need to reinstall M-Business Client. See
“Installing M-Business Client” on page 15.
Troubleshooting
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