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Search shortcuts................................................................................................................................................................................................. 248
SIM card.............................................................................................................................................................................................................. 249
About the SIM card phone book........................................................................................................................................................................ 249
Add a contact to your SIM card.......................................................................................................................................................................... 249
Copy contacts from your SIM card to your contact list...................................................................................................................................... 249
Copy a contact from your contact list to your SIM card..................................................................................................................................... 249
Change or delete a SIM card contact................................................................................................................................................................. 250
Store text messages on your SIM card............................................................................................................................................................... 250
Change the display name for a phone number.................................................................................................................................................. 250
About SIM card security..................................................................................................................................................................................... 250
Protect your SIM card with a PIN code............................................................................................................................................................... 251
Change the SIM card PIN code........................................................................................................................................................................... 251
Security............................................................................................................................................................................................................... 252
Security basics.................................................................................................................................................................................................... 252
Password keeper................................................................................................................................................................................................ 254
Encryption.......................................................................................................................................................................................................... 256
Memory cleaning................................................................................................................................................................................................ 258
Certificates......................................................................................................................................................................................................... 259
PGP keys............................................................................................................................................................................................................. 266
Certificate servers.............................................................................................................................................................................................. 271
Key store............................................................................................................................................................................................................. 273
Smart cards......................................................................................................................................................................................................... 275
VPN settings....................................................................................................................................................................................................... 278
Verify security software manually...................................................................................................................................................................... 279
Third-party application control.......................................................................................................................................................................... 280
Troubleshooting: Security.................................................................................................................................................................................. 283
Service books and diagnostic reports................................................................................................................................................................. 284
Accept, delete, or restore a service book........................................................................................................................................................... 284
Run a diagnostic report...................................................................................................................................................................................... 284
View, submit, or delete a diagnostic report....................................................................................................................................................... 284
Set a default recipient for diagnostic reports..................................................................................................................................................... 285
I cannot run or submit a diagnostic report......................................................................................................................................................... 285
View the version number of the BlackBerry Device Software on your device................................................................................................... 285
Synchronization.................................................................................................................................................................................................. 286
About synchronization....................................................................................................................................................................................... 286
Reconcile email over the wireless network........................................................................................................................................................ 286
Delete email on your device and in your email application on your computer................................................................................................. 287
Synchronize organizer data over the wireless network..................................................................................................................................... 287