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Change your ring tone
From the Home screen, press the key. Press the key > Phone
Ring Tones.
Check your voice mail Press and hold 1.
Set up speed dial for a contact From the Home screen or in the phone application, press and hold the key
that you would like to assign speed dial to.
Add an extension to a phone number Press the Alt key and X. Type the extension number.
Type a letter in a phone number field Press the Alt key and the letter key.
Insert a plus sign (+) when typing a phone number Press O
Turn on or turn off the speakerphone during a call Press the key on the keyboard.
Stop listening to a call with a wireless headset Press the key on the keyboard.
Change the active phone number
From the Home screen, press the key. Click your phone number at
the top of the screen. Click a phone number.
Troubleshooting: Phone
I cannot make or receive calls
Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that your wireless service plan includes phone or voice services.
• If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your
fixed dialing list or turn off fixed dialing.
• If you have traveled to another country and you have not changed your smart-dialing options, dial the full phone
number, including the country code and area code, for your contact.
• If you are not receiving calls, verify that call blocking and call forwarding are turned off.
• Your device or your SIM card might support more than one phone number, even if you only have one phone number.
Verify that your phone number is set as your active phone number.
• If you have more than one phone number associated with your device, verify that the phone number that you want to
make calls from and receive calls to is set as your active phone number.
Related topics
Fixed dialing and smart dialing, 47
Call waiting, call forwarding, and call blocking, 45
Switch the active phone number, 52
User Guide
Phone
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