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4.
Press the key > Save.
To turn on the prompt again, change the Message truncation mode field to Prompt User.
Turn off the prompt that appears when you use a PGP key that is not recommended for use
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > PGP.
3. Clear the Warn about problems with my PGP keys check box.
4.
Press the
key > Save.
To turn on the prompt again, select the Warn about problems with my PGP keys check box.
Troubleshooting: PGP protected messages
Some signing and encryption options are not available on my device
Try performing the following actions:
• Verify that the email account that you are using supports all signing and encryption options.
• If you use message classifications, verify that the message classification supports the signing or encryption options that
you want. Try using a different message classification.
I cannot open an attachment in an encrypted message
The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set
options to prevent you from opening attachments in encrypted messages, or you might have received the message from an
email account that does not support attachments in encrypted messages.
You cannot open an attachment in a PGP® protected message that was encrypted using the OpenPGP format by an IBM® Lotus
Notes® client working with PGP® Desktop Professional or that was encrypted by the PGP® Universal Server.
Message shortcuts
Depending on the typing input language that you are using, some shortcuts might not be available.
In a message
Reply to a message
Press R
Reply to all in an email or a PIN message Press L
Forward a message Press F
File an email message Press I
View or hide the email address of a contact Highlight the contact in the To or From field. Press Q.
User Guide
Messages
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