Filter
Top Products
USING THE RESIDENTIAL SURVEY
We recommend you use the AT&T Residential Survey as a Job
Aid
The Salesperson will use it
first
to aid in making the sale.
It will give you information about the sale, the customer, the
agreed-upon equipment, the locations for each component, and
several other
useful
details.
You can then record INSTALLATION information on the
survey, making it a very helpful part of the customers
file.
You
should receive a copy of-the survey in your training class, and
will be able to get future copies from your distributor.
PREPARING FOR AN INSTALLATION
1.
Obtain the floor plan and component list/work order
(which are part of the AT&T Security Survey).
2.
Call the customer to verify the time and location.
3.
Stage equipment and tools.
Gather all necessary transmitters and equipment that will
be needed for the installation. You
may use the following
chart to help determine what you need. Outline
responsibilities for team.
4.
Set DIP switches, if you p refer setting them the day before
rather than in the customer's home.
AT&T
Proprietary Information
2-5