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Troubleshooting
Viewing the Event Log
You can view messages about system events and errors in the Event Log.
Running Diagnostics
Running diagnostics helps you detect problems with the FluidFS cluster. The diagnostic options available
for the FluidFS cluster are:
• FluidFS diagnostics: Used to diagnose software issues.
• Embedded system diagnostics: Used to diagnose hardware issues.
Running FluidFS Diagnostics on a FluidFS Cluster
FluidFS diagnostics can be run while the FluidFS cluster is still online and serving data. The following
FluidFS diagnostic options are available:
• Client Connectivity Diagnostic
• File Accessibility Diagnostic
• File System Diagnostic
• General System Diagnostic
• Network Diagnostic
• Performance Diagnostic
• Protocols Log Diagnostic
On completion of the diagnostics, the compressed archive of the diagnostic result files are available from
the FluidFS cluster FTP server at:
ftp://<FluidFS_administrator_user_name>@<client_VIP_or_name>:44421/diagnostics/archive/
<diagnostic_name>
NOTE: The FluidFS cluster FTP server must be enabled.
1. Click the System tab on the left.
2. Click the Internal tab on the top.
3. In the Diagnostics Tools pane, click in the row of the tool you want to run (e.g. Network,
Performance, Client Connectivity).
4. Click Run.
The Run Diagnostic dialog box appears.
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