Filter
Top Products
84
EN
(English)
Problem Possible Cause Solution
A run failed due to Instrument
Disconnection
USB cable disconnected Check the instrument USB connection
Power loss Check the instrument power
The software is not responsive
to input or seems frozen
A report is currently open in the
report viewer. When the report
viewer is open, the main software
screen is not usable.
Switch to the report using the icon in the
Windows Task Bar. Close the report viewer
and return to the main software screen.
Contacting 3M for product and service information
1. Use your web browser to go to 3M Food Safety product Information at www.3M.com/foodsafety
2. Call 3M Technical Support
3M Technical Support
3M United States 3M Canada 3M Europe and MEA 3M Latin America
3M Center Post Office Box 5757 3M Deutschland GmbH 3M Center
Bldg. 275-5W-05 London, Ontario N6A 4T1 Carl-Schurz - Strasse 1 Bldg. 275-5W-05
St. Paul, MN 55144-1000 Canada D41453 Neuss/Germany St. Paul, MN 55144-1000
USA 1-800-563-2921 +49-2131-14-3000 USA
1-800-328-6553 1-800-563-2921 49 2131 143000 1-954-340-8263
3M Asia Pacific 3M Japan 3M Australia
No 1, Yishun Avenue 7 3M Health Care Limited Bldg A, 1 Rivett Road
Singapore, 768923 33-1, Tamagawadai 2-chrome North Ryde, NSW 2113
65-64508869 Setagaya-ku, Tokyo Australia
158-8583, Japan 61 1300 363 878
81-570-011-321
Trademarks
3M, and the 3M Logo are trademarks of 3M. Microsoft Windows XP, Microsoft Vista and Microsoft Windows 7 are registered
trademarks of Microsoft Corp.
Appendix
This appendix provides examples of files used or generated by the 3M Molecular Detection Software.