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Technical Support D-3
If you are unable to contact your network supplier, see the following section on how
to contact 3Com.
Support from
3Com
If you are unable to obtain assistance from the 3Com online technical resources or
from your network supplier, 3Com offers technical telephone support services. To
find out more about your support options, please call the 3Com technical telephone
support phone number at the location nearest you.
When you contact 3Com for assistance, have the following information ready:
• Product model name, part number, and serial number
• A list of system hardware and software, including revision levels
• Diagnostic error messages
• Details about recent configuration changes, if applicable
Below is a list of worldwide technical telephone support numbers:
Country Telephone Number Country Telephone
Number
Asia Pacific Rim
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
1 800 678 515
800 933 486
61 2 9937 5085
001 800 61 009
0031 61 6439
1800 801 777
0800 446 398
61 2 9937 5085
1235 61 266 2602
P.R. of China
Singapore
S. Korea
From anywhere in S. Korea:
From Seoul:
Taiwan, R.O.C.
Thailand
10800 61 00137 or
021 6350 1590
800 6161 463
82 2 3455 6455
00798 611 2230
0080 611 261
001 800 611 2000
Europe
From anywhere in Europe,
call:
+31 (0)30 6029900 phone
+31 (0)30 6029999 fax
From the following European countries, you may use the toll-free numbers:
Austria
Belgium
Denmark
Finland
France
Germany
Hungary
Ireland
Israel
Italy
06 607468
0800 71429
800 17309
0800 113153
0800 917959
0130 821502
00800 12813
1 800 553117
177 3103794
1678 79489
Netherlands
Norway
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
U.K.
0800 0227788
800 11376
0800 3111206
05 05313416
0800 995014
900 983125
020 795482
0800 55 3072
0800 966197
Latin America
Argentina
Brazil
541 312 3266
55 11 523 2725, ext. 422
Colombia
Mexico
571 629 4847
01 800 849 2273
North America 1 800 NET 3Com
(1 800 638 3266)