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D. Troubleshooting
D. TROUBLESHOOTING
D.1 Error codes
Overview
When the error code is preceded by a ’-’ sign, then the error means a real error for the projector.
When the error code is preceded by a ’+’ sign, then the error code means a warning. The projector does not fail yet, but take care
for the warning and try to resolve the problem. A warning state can turn into an error state.
Not all error codes can have two states. When the state is available, it is indicated by a Yes in the overview table. When the state
is not available, it is indicated by a No.
Error
code
Description Error Warning Caused by Action
1000
↓
1017
Wrong lamp
parameters
Yes
-
Wrong lamp/ no communication
with lamp
Check lamp type
Call a qualified service engineer
1499
1498
1699 Formatter busy
1698 Formatter
address
1697 Formatter init
failed
Yes
-
no communication with formatter
ctrl
Call a qualified service engineer
1696 Formatter ctrl
init failed
Yes
-
no communication with formatter
ctrl
Call a qualified service engineer
1695 Red form. start
failed
Yes
-
no communication with red
formatter
Call a qualified service engineer
1694
Green form.
start failed
Yes
-
no communication with green
formatter
Call a qualified service engineer
1693
Blue form. start
failed
Yes
-
no communication with blue
formatter
Call a qualified service engineer
1692 Form.
PWRGood
Yes
-
formatter ’Power Good’ signal not
OK
Call a qualified service engineer
2000 No lpsdetected Yes
-
no communication with lamp power
supply
Call a qualified service engineer
2001 Mains voltage
too low
Yes
-
mains voltage too low
2002 Lamp start
failed
Yes
-
Hot restrike
Lamp with many strikes
maximum run time exceeded
Lamp or LPS or SPG failed
Let cool down the lamp for at least
5 minutes. Retry a few times.
Replace the lamp with a new one
Replace LPS or SPG or cabling.
2003 Main voltage
too high
Yes
-
mains voltage too high
2004 Lamp goes out Yes
-
Call qualified service engineer
2005 Lamp stop
failed
Yes
-
Call qualified service engineer
2201 PFC start failed Yes
-
LPS (address 0x20) Replace LPS
2501 PFC start failed Yes
-
LPS (address 0x22) Replace LPS
2801 PFC start failed Yes
-
LPS (address 0x28) Replace LPS
2202 LPS start failed Yes
-
LPS (address 0x20) Replace LPS
2502 LPS start failed Yes
-
LPS (address 0x22) Replace LPS
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