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C H A P T E R 5
Troubleshootingyour interactivewhiteboardsystem
33 smarttech.com/kb/170549
The SMARTUF70 and UF70w projector's serial number is
located on the top of the projector.
For the locations of serial numbers on other components
and accessories, see smarttech.com/support.
Determining you interactive whiteboard system’s
status
Use the following table to determine the status of your interactive whiteboard system.
Projector
Power light
Projector
Service light
Pen tray Select
button status
light
Projected
image
Touch and pen
control
Status and related
troubleshooting
Normal operating statuses
Solidgreen Off Solidwhite Correct Fullcontrol Thesystemis operatingnormally.
If imageorsoundissues occur,see
theremainingsectionsof this
chapterfortroubleshooting
information.
Flashinggreen Off Off None None Thesystemis startingup.
Solidamber Off Off None None Thesystem isinStandby mode.
Flashingamber Off Off None None Thesystem isenteringStandby
mode.
Solidgreen Off Solidamber N/A None Theinteractivewhiteboard’s
controllermoduleisready toreceive
afirmwareupdateoris applyinga
firmwareupdate.
Error statuses
Solidgreen Off Solidwhite Incorrect Fullcontrol There’s anissuewiththeprojected
image.
SeeResolvingimageissues onpage
37.
Solidgreen Off Solidwhite Correct None There’s anissuewiththeinteractive
whiteboard.
SeeResolvingoperationissues on
thenext page.