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C H A P T E R 5
Troubleshootingyour interactivewhiteboardsystem
32 smarttech.com/kb/170549
This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMARTSupport website (smarttech.com/support)
or contact your authorized SMART reseller (smarttech.com/where).
Before you start
Before you troubleshoot your interactive whiteboard system or contact SMARTSupport or your
authorized SMART reseller for assistance, you need to do the following:
l Locate your interactive whiteboard system’s status lights
l Locate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
l The Select button on your interactive whiteboard's pen tray also functions as a status light.
l
Your projector’s Power and Service lights are located on the bottom of the projector.
Locating serial numbers
The SMARTBoard M600 interactive whiteboard serial number is located on the lower-right edge of
the frame, as well as onthe back of the interactive whiteboard. For more information, see the
SMARTBoard M600 series interactive whiteboard user’s guide (smarttech.com/kb/170410).