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CHAPTER
6-1
Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide
78-13311-01
6
Troubleshooting
This chapter describes how to troubleshoot the universal gateway by referring to the LEDs on DFCs, and
using the bantam jacks. The chapter contains the following sections:
• LEDs, page 6-1
• Mixing WAN DFCs, page 6-5
• Environment Monitoring, page 6-6
• Using the Bantam Jacks for Test Port Functionality, page 6-9
• Troubleshooting Network Interfaces, page 6-10
• Getting Help, page 6-10
LEDs
The LEDs indicate the current operating condition of the dial feature cards. Observe the LEDs (see
Figure 6-1 through Figure 6-4), note any fault condition that the product is encountering, and then
contact your system administrator or a customer service representative (see “Obtaining Technical
Assistance” in the “Preface”), if necessary. Refer to Table 6-1 for a description of the LEDs.
Figure 6-1 2-Port or 4-Port T1 or E1 DFC LEDs
35681
ACTIVITY (ACT)
OK/MAINT
0
1
0
1