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Cisco AS5350 and Cisco AS5400 Universal Gateway Card Installation Guide
78-13311-01
Preface
Related Documentation
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and
immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following
website:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
• P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
• P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.
Related Documentation
This guide describes how to install and connect the Cisco AS5350 and Cisco AS5400 dial feature cards.
You will also need the following publications to configure the dial feature cards:
• Refer to the Cisco AS5350 Universal Gateway Regulatory Compliance and Safety Information
document or the Cisco AS5400 Universal Gateway Regulatory Compliance and Safety Information
document to familiarize yourself with safety guidelines.
• Refer to the Cisco AS5350 Universal Gateway Chassis Installation Guide or the Cisco AS5400
Universal Gateway Chassis Installation Guide to install, replace, and troubleshoot cards and
modules.
• Refer to the Cisco AS5350 and Cisco AS5400 Universal Gateway Software Configuration Guide for
basic software configuration instructions.
• Refer to the Cisco IOS Release 12.2 software configuration guides and command reference
publications for more advanced configuration topics. These publications are available on the
Documentation CD-ROM that came with your universal gateway, on the World Wide Web from
Cisco’s home page, or you can order printed copies. See the “Obtaining Documentation” section on
page xi.
New Hardware Features
A description of new hardware features available after the release of this document can be found at the
following URLs:
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5350/index.htm
http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/as5400/index.htm