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Starting and Stopping VCX Services 21
Recovering a Failed
Restore
If a configuration restore operation fails for any reason, EMS allows you
to perform a Restore Failure Recovery.
This recovery operation uses a backup file stored on the VCX system to
restore the configuration state to exactly where it was before the failed
restore operation was launched.
To perform a failure recovery:
1 From the Explorer tab, right-click the 3Com VCX IP Telephony Server.
2 From the pop-up menu, select Configuration and then select
Restore Failure Recovery.
The progress is shown in the Job Progress section of the EMS GUI. When
the recovery is finished, the Working icon changes to a Finished icon.
3 Click Close.
Starting and
Stopping VCX
Services
When you perform a restore, all VCX services are shut down
automatically. The services are not restarted automatically when the
restore is complete. This section describes how to restart VCX services
when a restore is finished, and how to manually stop VCX services.
CAUTION: The Stop All Services option causes all VCX services (except
the SNMP agent) to shutdown. Your system will not take any calls when
you select this option.
To start or stop all VCX services:
1 Log into EMS.
2 From the Explorer tab, right-click 3Com VCX IP Telephony Server.
3 From the pop-up menu, select VCX Services and then select Start All Services.
To stop all VCX services, select Stop All Services.