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Reference
Troubleshooting
82
DTX502 Owner’s Manual
If you notice double triggering, crosstalk, or skipped
sounds (as described below), try the following.
Double triggering—i.e., multiple sounds are produced in
response to a single strike:
• If the pad or drum trigger in question features a controller for
adjusting output or sensitivity, turn it down.
•Ensure that the parameter on the Gain page (TRG4) from
Menu Mode is not set too high. (See page 68.)
Crosstalk is occurring—i.e., a sound is produced by a pad
other than the one that was struck.
•Ensure that the parameter on the Trigger Setup page (TRG1)
from Menu Mode is set appropriately. (See page 66.)
•Ensure that the parameter on the Gain page (TRG4) from
Menu Mode is set appropriately. (See page 68.)
•Ensure that the parameter on the Minimum Level page
(TRG5) from Menu Mode is set appropriately. (See page 68.)
•Ensure that the parameter on the Reject Time page (TRG7)
from Menu Mode is set appropriately. (See page 69.)
•Ensure that the parameter on the Crosstalk page (TRG10)
from Menu Mode is set appropriately. (See page 70.)
•Ensure that the parameters on the Crosstalk Pads page
(TRG11) from Menu Mode are set appropriately. (See page
70.)
• If using a pad featuring a level adjuster, ensure that it is set
appropriately.
Skipped sounds—i.e., a pad does not produce a sound
(usually during rolls or fills):
•Ensure that the parameter on the Reject Time page (TRG7)
from Menu Mode is set appropriately. (See page 69.)
•Ensure that the parameter on the Crosstalk page (TRG10)
from Menu Mode is set appropriately. (See page 70.)
If hi-hat
sounds are occasionally produced even though
the hi-hat controller is configured to produce a kick drum
sound (i.e., DblBass is set to “on”), try the following.
• Increase the setting of the parameter on the Minimum Level
page (TRG5) from Menu Mode. Note that if this setting is too
high, it may become difficult to play the hi-hat. (See page 68.)
If only one voice is triggered when two pads are played
simultaneously, try the following.
•Ensure that the parameter on the Trigger Setup page (TRG1)
from Menu Mode is set appropriately. (See page 66.)
•Ensure that the parameter on the Gain page (TRG4) from
Menu Mode is set appropriately for the pad that does not trig-
ger a voice. (See page 68.)
•Ensure that the parameter on the Minimum Level page
(TRG5) from Menu Mode is set appropriately for the pad that
does not trigger a voice. (See page 68.)
•Ensure that the parameter on the Crosstalk page (TRG10)
from Menu Mode is set appropriately. (See page 70.)
•Ensure that the parameters on the Crosstalk Pads page
(TRG11) from Menu Mode are set appropriately. (See page
70.)
•Ensure that both pads are not assigned to the same group on
the Alternate Group page (KitV13) from Menu Mode. (See
page 61.)
Optional add-on products do not operate as expected.
If consistent, reliable trigger signals cannot be produced
using a drum trigger attached to an acoustic drum, try the
following.
• Read the section Integrating Electronic & Acoustic Drums.
(See page 77.)
•Mute the head if it is vibrating in an irregular fashion.
•Ensure that the drum trigger is attached in the vicinity of the
rim and not near the center of the head.
•Ensure that the drum trigger makes contact only with the
drum.
If a pad controller does not work as expected, try the fol-
lowing.
•Ensure that you are using a pad featuring a pad controller.
•Ensure that the parameter on the Pad Control page (KitC5)
from Menu Mode is set appropriately. (See page 62.)
•Avoid holding the rim while operating the pad controller as
this can prevent it from working properly.
Other common questions
How do I make the drum module store its settings?
• The drum module automatically stores its system settings
whenever you turn it off using the [ ] (Standby/On) button.
• Do not turn off the drum module by unplugging the power
adaptor: It will not be able to store its system settings in such
a case.
• User settings for kits, click sets, and triggers must be stored
manually. (See pages 25, 37, and 56.)
How do I reset all of the drum module’s parameters to their
default settings?
• Use the function on the Factory Set page (System10) from
Menu Mode to restore the default settings. (See page 75.)
How do I reset all of the drum module’s parameters to the
settings they had when I last turned it on?
• Use the function on the Restore page (System9) from Menu
Mode. (See page 75.)
How do I stop the drum module turning off before I’m fin-
ished using it?
• Set the parameter on the Auto Power-Off page (System8)
from Menu Mode to “off”. (See page 75.)
Why won’t a selected song play?
• If the song you selected contains no data, the drum module
will not be able to play it.
Ho
w do I stop the drum module changing the current drum
kit when I select a different song?
• By default, your drum module always chooses the best kit for
each song. To prevent it from doing so, set the parameter on
the Kit Lock page (System1) from Menu Mode to “on”. (See
page 73.)
How do I have my drum module choose the best drum kit
for each song?
• Set the parameter on the Kit Lock page (System1) from Menu
Mode to “off”. (See page 73.)
What should I do if I can’t hear a song’s drum parts?
•Ensure that the drum parts have not been muted. (See page
27.)
My training scores are strange. Why is this?
• Crosstalk could be triggering sounds unintentionally as you
drum. See the above section Crosstalk is occurring.