Contact Center Client 217
Figure 7-21 Queue Now (Integer) chart
To select call statistics to display
1. Right-click an open queue monitor and click Properties.
2. Expand the Chart properties tree and click Series data selection.
3. Select the Series data type: Integer, Percentage, or Time.
4. Under Visible, select the check box of the data you want to add to the chart.
5. Alternatively, under Visible, clear the check box of the data you want to remove from the chart.
6. Click OK.
Specifying the queue chart title
Under Properties, you can specify the title of the queue chart.
To specify the queue chart title
1. Right-click an open queue chart and click Properties.
2. After Monitor title, select and delete the chart title.
3. After Monitor title, type the new queue chart title.
4. Click OK.
Specifying x and y axis titles
To specify an x or y axis title
1. Right-click the numbers or titles of an axis and select Edit title.
2. Type the new queue chart title and press Enter.
