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Troubleshooting
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Error messages appear when launching the camera
Your device must have sufficient memory and battery power
available to operate the camera application. If you receive
error messages when launching the camera, try the following:
Charge the battery.
●
Free some memory by transferring files to a computer or
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deleting files from your device.
Restart the device. If you are still having trouble with
●
the camera application after trying these tips, contact a
Samsung Service Centre.
Error messages appear when opening music files
Some music files may not play on your device for a number of
reasons. If you receive error messages when opening music
files on your device, try the following:
Free some memory by transferring files to a computer or
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deleting files from your device.
Ensure that the music file is not Digital Rights Management
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(DRM)-protected. If the file is DRM-protected, ensure that
you have the appropriate licence or key to play the file.
Ensure that your device supports the file type.
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Another Bluetooth device is not located
Ensure that the Bluetooth feature is activated on your
●
device.
Ensure that the Bluetooth feature is activated on the device
●
you wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are
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within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung
Service Centre.