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Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
Prompts and phrase names by prompt number T A B L E • 2 –61
HD026 <Hold music 3> PH_Hold_HoldMusic
HD027 <Hold music 4> PH_Hold_HoldMusic
HD028 <Hold music 5> PH_Hold_HoldMusic
HD029 <Hold music 6> PH_Hold_HoldMusic
HD030 <Hold music 7> PH_Hold_HoldMusic
HD031 <Hold music 8> PH_Hold_HoldMusic
HD032 <Hold music 9> PH_Hold_HoldMusic
HD033 If you'd like to hold, please say yes; to leave a message,
remain silent.
PH_Hold_YouAreInLine
HD034 To continue to hold, please say yes; to stop holding,
remain silent.
PH_Hold_YouAreInLine
IN001 To play a message, press the one-touch key. To look
through your message list, press the Next or Previous key.
PH_OAI_SelectMessage
IN002 Press pause to continue pausing or resume to continue
playing.
PH_OAI_PlayPause
MB001 I'm sorry, I did not hear your selection. Please reenter your
selection now.
PH_Box_BadIDorPassword
MB002 I'm sorry, the security code you entered isn't correct. PH_Box_BadIDorPassword
MB003 ...is not available right now. PH_Box_IsGone
PH_Box_NameIsGone
MB004 ...is out today. PH_Box_IsGone
PH_Box_NameIsGone
MB005 ...is on the phone now. PH_Box_IsGone
PH_Box_NameIsGone
PH_Hold_NameStillBusy
MB006 I'll record your message at the tone. When you are
finished, hang up or stay on the line for further options.
PH_Box_WillRecordMessageNow
MB007 If you need further assistance, enter pound now. Thank
you and goodbye.
PH_Box_Goodbye
MB008 If you'd like to leave a message, I'll record it now. PH_Box_WillRecordMessageNow
PH_Box_WillTakeMessageBeep
MB009 Please hold on while I try that extension. PH_Xfer_HoldOn
MB010 Call for... PH_Xfer_CallForName
PH_Xfer_CallForExt
MB011 Who may I say is calling? PH_Xfer_WhomIsCalling
MB012 Call from... PH_Xfer_CallFrom
MB013 Enter 1 to take the call, or enter 2 and I'll take a message. PH_Xfer_Confirm
MB014 I'm sorry, maximum recording time was exceeded. PH_Box_FirstEditMenu
PH_Box_MaxRecordingTimeExceeded
MB015 Box number... PH_Chk_BoxNo
PH_Fax_Greet
PH_SysMgr_ChangeBoxGreetings
Prompt Prompt text by prompt number Phrase(s) containing prompt