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Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
50 – T A B L E • 2 Prompts and phrase names by prompt number
ER040 The fax system is improperly configured. Until it is fixed,
the system cannot receive faxes.
PH_GAEN_Fax_CantReceive
ER041 The fax system is improperly configured. Until it is fixed,
the system cannot deliver faxes.
PH_GAEN_Fax_CantDeliver
ER042 All voice boards have failed. PH_GAEN_VBoardAllFail
FB001 Fax for... PH_Fax_Greet
FB002 Please state what it's about. (Not used in current version.)
FB003 Please state what this fax is about. PH_Fax_Annotate
FB004 I'll record your message at the tone. PH_Fax_WontHoldSoTakeMsg
FB005 You may leave a voice message at the tone. PH_Fax_WontHoldSoTakeMsg
FB006 You may add to your voice message at the tone. PH_Fax_WontHoldSoTakeMsg
FB007 All fax machines are in use. PH_Fax_HoldAllStillBusy
FB008 All fax machines are still in use. PH_Fax_HoldAllStillBusy
FB009 To wait for a fax machine, enter 1. To cancel your fax and
leave a voice message, enter 2.
PH_Fax_YouAreInLine
FB010 To wait for a fax machine, enter 1. To cancel your fax and
add to your voice message, enter 2.
PH_Fax_YouAreInLine
FB011 To continue to wait for a fax machine, enter 1. To cancel
your fax and leave a voice message, enter 2.
PH_Fax_YouAreInLine
FB012 To continue to wait for a fax machine, enter 1. To cancel
your fax and add to your voice message, enter 2.
PH_Fax_YouAreInLine
FB013 I'll transfer you to a fax machine now. When you hear the
fax tone, press the start button on your fax machine.
PH_Fax_EnterStart
FB014 I'm sorry, I can't receive a fax at this time. PH_Fax_SystemDown
FB015 I'm sorry, I can't deliver a fax at this time. PH_Fax_SystemDown
FB016 (Not used in current version.) (Not used in current version.)
FB017 Fax calls are answered in the order received. PH_Fax_YouAreInLine
FB018 ...or to try another extension, enter pound. PH_Fax_YouAreInLine
FB019 While you are holding, you may enter 2 to add to your
voice message, or 3 to try another extension at any time.
PH_Fax_HoldOptions
FB020 While you are holding, you may enter 2 to leave a voice
message, or 3 to try another extension at any time.
PH_Fax_HoldOptions
FB021 Remember, you may enter 2 to add to your voice message,
or 3 to try another extension at any time.
PH_Fax_HoldOptions
FB022 Remember, you may enter 2 to leave a voice message, or 3
to try another extension at any time.
PH_Fax_HoldOptions
FB023 If you don't want to leave a message, just enter star after
the tone.
PH_Fax_AnnotateFollowup
PH_Opt_ToChangePhoneEtcPlusFax
FB024 If you'd like to wait for a fax machine, say yes. To cancel
your fax and add to your message, remain silent.
PH_Fax_YouAreInLine
FB025 If you'd like to wait for a fax machine, say yes. To cancel
your fax and leave a message, remain silent.
PH_Fax_YouAreInLine
Prompt Prompt text by prompt number Phrase(s) containing prompt