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Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
14 – T A B L E • 1 Prompts by text
Has a message for you. SL031 PH_Chk_MsgHas
Has an old message to review. SL021 PH_Chk_MsgHas
Hello, and thank you for calling. As a new voice mailbox
owner, please take a moment to personalize your new
mailbox.
SS003 PH_Sub_WelcomeToTheSystem
How nice to hear from you. SL001 PH_Gst_HowNiceToHear
I am not able to send your fax at this time. FX005 PH_Fax_ArriveShortly
I cannot delete this fax right now. FM080 PH_Chk_ICannotDeleteFax
I will attempt to put you through; please stay on the line. HD007 PH_Hold_AttemptPutYou
I’m sorry, I cannot page now. MB028 PH_Box_CanNotPageNow
If this is an urgent message, enter 9. SD023 PH_Box_IfThisisUrgent
PH_Box_FirstEditMenu
If this is correct, enter 1; to change it, enter 2. FX022 PH_Fax_DocWillBeSentTo
PH_Fax_AddressedTo
If you don't know the number and would like to hear a list
of available documents, enter # now. <1 second of
silence>
FX003 PH_Fax_HearList
If you don't want to leave a message, just enter star after
the tone.
FB023 PH_Fax_AnnotateFollowup
If you need further assistance, enter # now. Thank you and
good-bye.
FX006 PH_Fax_SayBye
If you need further assistance, enter pound now. Thank
you and goodbye.
MB007 PH_Box_Goodbye
If you would like your extension number to appear on the
cover sheet, enter it now. Otherwise, the cover sheet will
remain unaddressed.
FX025 PH_Fax_LikeExtension
If you'd like to hold, enter 1; continue leaving a message,
2.
VC009 PH_Box_OfferReqHold
If you'd like to hold, enter 1; to leave a message, enter 2. HD005 PH_Hold_YouAreInLine
PH_Box_OfferReqHold
If you'd like to hold, please say yes; to leave a message,
remain silent.
HD033 PH_Hold_YouAreInLine
If you'd like to leave a message, I'll record it now. SL012 PH_Leave_LikeToLeave
If you'd like to leave a message, I'll record it now. MB008 PH_Box_WillRecordMessageNow
PH_Box_WillTakeMessageBeep
If you'd like to listen to your message enter 2. MB021 PH_Box_FirstEditMenu
If you'd like to try an extension, you may do so now. See
you later.
SP002 PH_Sub_SeeYouLater
PH_Fax_SayBye
If you'd like to wait for a fax machine, say yes. To cancel
your fax and add to your message, remain silent.
FB024 PH_Fax_YouAreInLine
If you'd like to wait for a fax machine, say yes. To cancel
your fax and leave a message, remain silent.
FB025 PH_Fax_YouAreInLine
I'll copy the message now. SL024 PH_Leave_WillCopyMessageNow
Prompts by text Prompt Phrases containing prompt