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Xen Mail CTI Conversation Guide
Doc. No. 8558 - Release 1.0
June 2004
48 – T A B L E • 2 Prompts and phrase names by prompt number
ER015 At least one non-critical disk error has been detected. PH_GAEN_DiskErrNonCritical
ER016 At least one critical disk error has been detected. PH_GAEN_DiskErrCritical
ER017 A disk drive has failed. PH_GAEN_DiskDriveDown
ER018 A power supply has failed in the disk storage system. PH_GAEN_DiskPowerSupplyDown
ER019 The system cannot dial out because a voice board has
failed.
PH_GAEN_VoiceBoardDownCantDialout
ER020 The system is running on UPS battery power because
main power has failed.
PH_GAEN_UPSEngaged
ER021 Main power has been restored. PH_GAEN_MainPowerRestored
ER022 The fax system has failed. PH_GAEN_FaxDown
ER023 At least one voice board has failed. PH_GAEN_VoiceBoardDown
ER024 The System Monitoring Unit has failed. Until this unit is
fixed, the system cannot diagnose hardware problems or
send out an alert.
PH_GAEN_AlarmUnitDown
ER025 The System Monitoring Unit battery is low. PH_GAEN_AlarmUnitBatteryLow
ER026 The System Monitoring Unit modem has failed. The
system cannot use this modem to send out an alert.
PH_GAEN_AlarmUnitModemDown
ER027 The data link to the Property Management System has
failed.
PH_GAEN_PMSLinkDown
ER028 A problem has been detected. PH_GAEN_SerialIntegrationDown
PH_GAEN_PowerSupplyFanDown
PH_GAEN_HeatProblem
PH_GAEN_CPUFanDown
PH_GAEN_DiskErrNonCritical
PH_GAEN_DiskErrCritical
PH_GAEN_DiskDriveDown
PH_GAEN_DiskPowerSupplyDown
PH_GAEN_VoiceBoardDownCantDialout
PH_GAEN_UPSEngaged
PH_GAEN_FaxDown
PH_GAEN_VoiceBoardDown
PH_GAEN_AlarmUnitDown
PH_GAEN_AlarmUnitBatteryLow
PH_GAEN_AlarmUnitModemDown
PH_GAEN_PMSLinkDown
PH_GAEN_PowerSupplyBadVoltage
PH_GAEN_TapeNeedsCleaning
PH_GAEN_DiskFanDown
PH_GAEN_PowerSupplyDown
PH_GAEN_AlarmUnitHeatProblem
PH_GAEN_VoiceBoardDownCantAnswer
PH_GAEN_VoiceBoardDownCantDoLamps
PH_GAEN_RAIDFanFail
PH_GAEN_Fax_CantReceiveOrDeliver
PH_GAEN_Fax_CantReceive
PH_GAEN_Fax_CantDeliver
Prompt Prompt text by prompt number Phrase(s) containing prompt