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HMP Release 2.0 for Windows Software Installation Guide — December 2005 39
Troubleshooting
APIC Timer
The error message is in bold type and an explanation follows it.
The local APIC timer is incompatible with this release. The setup program will now disable
the Intel NetStructure HMP APIC driver.
When the APIC driver is disabled, HMP falls back to the software-based timer and HMP
operation may be erratic or impossible if more than a few channels are used. Refer to
Section 4.4, “APIC Timer Incompatible”, on page 41 for more information.
Silent Install
When a silent install fails due to a problem in InstallShield (i.e, the response file is incorrect), then
the error is displayed in setup.log. Refer to the InstallShield documentation for more information:
http://helpnet.installshield.com/Robo/BIN/Robo.dll?mgr=agm&tpc=%2Frobo%2Fprojects%2Fhe
lplibdevstudio9%2FSetupLog.htm&wnd=I
Security Alert - Driver Installation
You may see a “Security Alert - Driver Installation” message during installation. This is just a
warning message, and HMP will install properly after you click Yes. If you want to prevent this
message from appearing, refer to Section 4.5, “Disabling the Windows Driver Signing Check”, on
page 41. If you plan to perform a silent installation, you must disable the Windows driver signing
check.
Figure 7 shows the message that appears.
Figure 7. Security Alert - Driver Installation Message