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38 HMP Release 2.0 for Windows Software Installation Guide — December 2005
Troubleshooting
Conditions Preventing Installation
The following error messages describe conditions you must change to allow installation to proceed.
The error message is in bold type and an explanation follows it.
You must have administrative rights to install this software. Setup will now exit.
To install the system software, you must have local administrative privileges on your computer
system. Contact your network administrator to set up administrative privileges as required.
Intel
®
Dialogic
®
System Release software is already installed on this system. You must
uninstall this software before continuing. You may uninstall the software using Add/Remove
Programs in the Control Panel. Click OK to cancel setup.
If you have a previous version of Intel Dialogic System Release or Intel NetStructure
®
HMP
Software on your system, uninstall it using the Add or Remove Programs utility found on the
Windows Control Panel.
There is not enough space available, <quantity> MB, on the disk <TARGETDIR>. Please free
up some space or change the target location to a different disk.
This message can appear during the install or when you modify the install (add options). Refer
to the Release Guide for system requirements. Also, the Select Features screen of the install
tells you how much space the selected items will require.
The CPU processor of this computer is incompatible with the HMP system. Installation will
be aborted.
This message appears when the CPU running the system on which you are trying to install
HMP is incompatible with or unrecognized by the HMP software. Refer to the HMP Release
Guide for System Requirements.
Invalid Operating System
If you are not using a supported version of the operating system, you will not be able to install
the software. Refer to the Release Guide.
The setup will install the following third party software:
IONA ORBacus Version 4.0.5
Tcl/TK Version 8.3.4
Xerces XML Version 1.1
ICU Support Libraries Version 1.4.0
FLEXnet Publisher Licensing Toolkit Version 10.1.3
Microsoft MFC/Other Redistributables Version 6.2
For more information about third party software, please refer to the Installation Guide.
Would you like to continue with the setup?
The above message informs you about which third party software will be installed along with
the system release software and allows you to exit the software installation program without
installing anything. For more information about third party software, refer to Section 2.3,
“Performing a Full Install of the Software”, on page 20. Step 7 contains descriptions of the
third party software.