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Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an ofcial collection point for recycling. By doing this, you help to preserve the
environment (Fig. 23).
Non-rechargeable batteries and rechargeable battery packs contain substances that may pollute
the environment. Do not throw away non-rechargeable batteries and battery packs with the
normal household waste, but hand them in at an ofcial collection point. Always remove non-
rechargeable batteries and battery packs before you discard and hand in the appliance at an
ofcial collection point (Fig. 24).
If you need service or information or if you have a problem, please visit the Philips AVENT website
at or contact the Philips Consumer Care Centre in your country (you
can nd the phone number in the worldwide guarantee leaet). If there is no Consumer Care
Centre in your country, go to your local Philips dealer.
This chapter lists the questions most frequently asked about the appliance. If you cannot nd the
answer to your question, contact the Customer Care Centre in your country.
Question Answer
Why isn’t the power-
on light on?
Perhaps the small plug is not inserted properly into the socket of the
baby unit or into the charger of the parent unit, or perhaps the adapter
is not or not properly inserted into the wall socket.
You may also have forgotten to switch on the units. Press the on/off
button on the baby unit and turn the volume control on the parent unit
downwards to switch on the units.
The non-rechargeable batteries of the baby unit or the rechargeable
battery pack of the parent unit may be low. In that case, replace the
batteries of the baby unit or recharge the battery pack of the parent
unit.
Why does the power-
on light ash red?
The non-rechargeable batteries of the baby unit or the battery pack of
the parent unit may be low. In that case, replace the batteries of the baby
unit or recharge the battery pack of the parent unit.
Why does the parent
unit produce a high
pitched noise?
The units are too close together. Move the parent unit at least 1 metre/3
feet away from the baby unit. If this does not help, the volume is too
high. Turn the volume control to a lower volume.
Why is there no
sound coming from
the parent unit?
Check if the volume is set high enough. If the volume is too low, turn the
volume control to a higher volume. Also check the microphone
sensitivity of the baby unit.
The parent unit may be out of range of the baby unit or there may be
too many walls and/or ceilings between the two units. Try a different
location or reduce the distance between the two units.
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ENGLISH12