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W6-LI System Board Manual
Appendix A: Technical Information
57
Table A-1: Support and Information Services
Service Hours Country Telephone Number
Technical Support - Live phone help
from Technical Support Engineers
M-F: 7:00am to
5:00pm (PST)
USA
France
UK
(510) 661-3000
(510) 651-6982 (Fax)
+33 (1) 45 43 56 26
+33 (1) 45 43 17 78 (Fax)
+44 (1256) 844899
+44 (1256) 364222 (Fax)
Electronic Bulletin Board Service
(BBS) - Information on software
upgrades, new releases and other
helpful information
24 hours a day
7 days a week
"
USA
UK
(510) 651-6837
14400 baud rate, Parity=N,
Data Bits=8, Stop Bits=1
YMODEM and ZMODEM
(recommended file transfer
protocols)
+44 (1256) 363373
RMA (Return Materials Authorization)
- Return products for repair
M-F: 8:00am to
4:45pm (PST)
USA (510) 661-3030
(510) 683-0543 (Fax)
Fax-On-Demand - Automated system
for product literature, technical
bulletins and other helpful information
24 hours a day
7 days a week
USA (510) 661-3199
World Wide Web - Product
information, technical support, press
releases and other helpful information
24 hours a day
7 days a week
"
USA
Europe
http://www.micronics.com
http://www.mcrni.com
Customer Service - Order Micronics
and Orchid products
M-F: 8:00am to
5:00pm (PST)
USA
France
UK
Germany
Taiwan
(800) 577-0977
(510) 651-3666 (Fax)
+33 (1) 45 43 56 26
+33 (1) 45 43 17 78 (Fax)
+44 (1256) 479 898
+44 (1256) 364222 (Fax)
+49 (89) 58 09 82 55
+49 (89) 58 09 82 25 (Fax)
+886 2 918 5005
+886 2 911 5472 (Fax)