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USB connection
window does not pop
up after connecting to
computer.
Poor USB cable
connection.
Securely connect the USB cable to
InnoTab
®
3S and the computer.
Connection is
running through
USB hub.
Connect the InnoTab
®
3S directly to
the computer, without using a hub.
Clock time is not
accurate.
Backup battery
power low.
Replace backup battery (for backup
battery replacement instructions,
please see the Backup Battery
Replacement section on page 28).
Touch screen is
inaccurate or it is
impossible to select
the correct icon on the
screen.
Touch screen
requires
calibration.
Turn the InnoTab
®
3SOFF.Thenhold
, and down when turning
the InnoTab
®
3SON.Followthesteps
on the screen.
Inserted a microSD
memory card (not
included), but the tablet
cannotrecognizeit.
microSD memory
card format is
not FAT32.
Format the microSD memory card to
FAT32 in your computer.
Files copied to the
tablet's internal memory
disappeared.
The tablet's
memory was
not formatted to
FAT32.
If formatting the memory is
necessary, make sure it is formatted
to FAT32.
Cannot connect to
Wi-Fi.
TheWi-FiisOff. Go to Settings - Parent Settings - to
turn on Wi-Fi.
The firmware of
the InnoTab
®
3S is not up-
to-date or the
tablet has not
been registered
on Learning
Lodge
TM
.
Register your tablet on Learning
Lodge
TM
, and make sure the firmware
is the most up-to-date version. For
the instructions, please see the
Preparing to Use Wi-Fi section on
page 9.
Wi-FiisOn,butthere
is no Wi-Fi network
available.
There is no
Wi-Fi network in
your location or
network signal is
weak.
Move to a location that has an
available Wi-Fi network.
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