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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-7
Customer Assistance (Puerto Rico)... 9-10
Mazda Importer/Distributors ............... 9-11
Importer/Distributor .......................... 9-11
Distributor in Each Area ................... 9-11
Warranty ................................................ 9-12
Warranties for Your Mazda ............... 9-12
Outside the United States and
Canada .............................................. 9-13
Outside the United States .................. 9-14
Outside Canada ................................. 9-15
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-16
Add-On Non-Genuine Parts and
Accessories ....................................... 9-17
Cell Phones ............................................. 9-18
Cell Phones Warning......................... 9-18
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-19
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-19
Tire Information (except Canada) ....... 9-21
Tire Labeling..................................... 9-21
Location of the Tire Label
(Placard) ............................................ 9-27
Tire Maintenance .............................. 9-30
Vehicle Loading ................................ 9-33
Steps for Determining the Correct Load
Limit: ................................................ 9-39
Reporting Safety Defects....................... 9-40
Reporting Safety Defects (U.S.A.) .... 9-40
Reporting Safety Defects (Canada) ... 9-41
Service Publications .............................. 9-42
Service Publications .......................... 9-42
9-1
Mazda2_8BL3-EA-10E_Edition3 Page285
Wednesday, September 29 2010 3:53 PM
Form No.8BL3-EA-10E