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FVR-C9S-2UX
15. Warranty Parts and Service
The purpose of the following section to
provide specific instructions to the user of
the FVR-C9S-7UX drive regarding warranty
administration and how to obtain assistance
on both in-warranty and out-of-warranty
equipment.
If assistance is required to determine war-
ranty status call:
Technical Services
GE Fuji Drives USA, Inc.
1-540-387-5739
24-hour Emergency 1-540-387-8292
Warranty Coverage
The warranty set forth in Section 1 of
FN-1090 (1/91) of GE’s Condition of Sale
covers all major parts of the drive such as
the main printed circuit boards, transistor
modules, etc. The warranty covers replace-
ment of the entire drive.
“Warranty period is 12 months after installa-
tion or 18 months after shipment from the
Company, whichever occurs first.”
Before calling the number at left to deter-
mine warranty status, the drive serial number
will be required. This is located on the drive
nameplate. If the drive is still under warranty,
further information will be required per the
“In-Warranty Failure Checklist” shown on
page 36 of this instruction book.
Out-of-Warranty Procedures
If a defective drive is out-of-warrant contact
an Authorized GE Fuji Service Provider for
repair or an Authorized GE Fuji Distributor
for replacement.
Motors
Repairs on motors are generally handled by
the motor manufacturer. For specific instruc-
tions on your motor, call the distributor from
which it was purchased and be prepared to
furnish complete nameplate data.