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Problem Possible Cause Solution
False alarms
Alarm will not sound
Movement Indicator Light on
Nursery Unit is flashing orange
(monitor is barely detecting
movement).
No sound is being transmitted.
Sensor Pad cord is not connected
properly to the Nursery Unit.
Nursery Unit is detecting
movement when crib is being
touched.
Nursery Unit is detecting
movement from outside the crib
such as motorized devices, strong
drafts, etc.
Sensor Pad sensitivity level is set
too high.
Sensor Pad is not in full contact
with crib mattress, or the mattress
is not resting on a hard surface.
Baby is in a very deep sleep or has
moved away from Sensor Pad to
the edge of the crib.
Parents' and Nursery Units are too
far apart.
Batteries are low or improperly
installed.
AC adapters are not connected
properly or electrical outlet is out of
order.
One of the units is not on.
Units are set to different channels.
Volume level is too low.
Unplug and reconnect the cord.
Avoid contact with the crib when
monitor is on.
Place crib near a solid supporting
wall to avoid Sensor Pad from
detecting movement from outside the
crib. Turn off crib mobile, fans, loud
music or anything else that may
cause vibrations.
You may need to decrease the
sensitivity. Refer to the Movement
Sensitivity Adjustment section on Pg.
11.
Make sure there is no loose bedding
between mattress and the Sensor
Pad. The Sensor Pad must rest on a
hard surface. If the crib has a spring
or slat base, place a piece of
Masonite measuring at least 13" on all
four sides and 1/4" thick on top of the
base.
Make sure Sensor Pad is
positioned correctly in crib.
The sensitivity level may need
to be adjusted. Refer to the
Movement Sensitivity
Adjustment section on page 11.
Bring Parents' Unit closer to
Nursery Unit.
Check or replace batteries.
Check connections or change
to another electrical outlet.
Make sure both units are on.
Make sure both units are on the
same channel, either both on A or B.
Increase volume level.