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14
Care and Maintenance
Troubleshooting
Disconnect all units and remove all batteries before cleaning. Clean the exterior surface of the units with a soft dry
or slightly damp cloth. Do not spray with cleaning products or solvents.
Do not submerge in water or any other liquid.
During long periods of non-use, remove all batteries from their compartments and unplug the AC adapters.
Problem Possible Cause Solution
False alarms
Baby was removed from crib
and the Nursery Unit was not
switched off.
The turquoise side of the
Sensor Pad is not facing up.
The Sensor Pad is not detecting
your baby’s movements
because the sensitivity level is
too low.
Sensor Pad is not in full contact
with the crib mattress or is not
resting on a flat, firm surface.
Baby has moved far away from
the Sensor Pad.
Turn the Nursery Unit off.
Make sure the turquoise side is
facing up.
The sensitivity level may need
to be increased.
Refer to the Movement
Sensitivity Adjustment section
on Pg. 11.
Make sure there is no thick
bedding between the mattress
and the Sensor Pad. The
Sensor Pad must rest on a firm
surface. If the crib has a spring
or slat base, place a piece of
Masonite board measuring at
least 13” on all four sides and
¼” thick.
Make sure the Sensor Pad is
positioned correctly in the crib.
Sensitivity level may need to be
adjusted.
Refer to the Movement
Sensitivity Adjustment section
on Pg. 11.