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Troubleshooting (Continued)TABLE 12
Problem Cause Solution
Failover is not
working
Failover disabled on
N_Port.
Verify that the failover and failback policies are enabled, as follows:
Enter the ag --failoverShow command with the port_number
option.
Enter the ag --failbackShow command with the port_number
option.
Command returns "Failback (or Failover) on N_Port port_number
is supported."
If it returns, "Failback (or Failover) on N_Port port_number is not
supported." Refer to Adding a preferred secondary N_Port
(optional) on page 69.
Access Gateway is
mode not wanted
Access Gateway must
be disabled.
Disable switch using the switchDisable command.
Disable Access Gateway mode using the ag --modeDisable
command.
Answer yes when prompted; the switch reboots.
Log in to the switch.
Display the switch settings using the switchShow command.
Verify that the field switchMode displays Fabric OS Native mode.
"Login Rejected by
FC stack" messages
on console may be
seen during F_Port
and N_Port
disruptions on
Brocade 8470 in AG
mode.
The CNA host is
retrying a login before
the switch has finished
precessing a previous
fabric logout (LOGO)
attempt.
Messages display as designed. After the switch has completed
LOGO processing, it will accept another login.
Troubleshooting
98 Access Gateway Administrator's Guide
53-1003126-02