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If you experience any problems, please call the Helpline on Freephone 0808 100 6554* or visit www.bt.com/producthelp
General information 39
Returning your product
If the Helpline is unable to remedy your problem
they will issue a Fault Reference Authorisation
number and ask you to return the product to your
original place of purchase. Where possible, pack the
product in its original packaging. Please remember
to include all parts, including the power supply
adapters and the original batteries.
For guarantee purposes proof of purchase is
required so please keep your receipt.
Product disposal instructions
The symbol shown here and on the product
means that the product is classed as
Electrical or Electronic Equipment and
should not be disposed with other
household or commercial waste at the
end of its working life.
The Waste of Electrical and Electronic Equipment
(WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available
recovery and recycling techniques to minimize the
impact on the environment, treat any hazardous
substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove
any batteries and dispose of them and the product
as per your local authority’s recycling processes.
For more information please contact your local
authority or the retailer where the product was
purchased.
Product disposal instructions for business users
Business users should contact their suppliers and
check the terms and conditions of the purchase
contract and ensure that this product is not mixed
with other commercial waste for disposal.