Filter
Top Products
13
English
EN
7 Frequently
asked questions
Why doesn't the link indicator on the parent
unit light up when I press
on the parent
unit?
• Connect the parent unit to a power supply.
• Reset the parent unit to the default
settings.
Why doesn't the on indicator on the baby unit
light up when I press
on the baby unit?
• Replace the batteries in the baby unit or
connect the baby unit to a power supply.
• Reset the baby unit to the default settings.
Why doesn't the
indicator on the parent
unit light up when I start recharging the
parent unit?
• It takes a few minutes before the battery
indicator lights up especially when the
parent unit is charged for the rst time or
not in use for a long period.
Is my baby monitor secure from
eavesdropping and interference?
• The DECT technology of this baby
monitor guarantees no interference from
other equipment and no eavesdropping.
Why does the parent unit beep?
• If the parent unit beeps while the link
indicator ashes red, move the parent unit
closer to the baby unit to re-establish link
between the parent unit and the baby unit.
• If the parent unit beeps and the battery
indicator ashes red, recharge the parent
unit.
• If the baby unit is turned off, turn on the
baby unit.
Why does the parent unit generate a high-
pitched noise?
• Position the parent unit and the baby unit
with a minimum distance of 1.5 metres/5
feet. It takes a few seconds for the acoustic
suppression to activate.
• Decrease the volume of the parent unit.
Why don't I hear a sound? Why can't I hear
my baby cry?
• Increase the volume of the parent unit.
• Increase the microphone sensitivity.
• Reduce the distance between the baby
and the baby unit.
• If you use the baby monitor beyond the
operating range, move the parent unit
closer to the baby unit to re-establish the
link.
Why does the parent unit react too quickly to
other sounds?
• Remove the sound sources away from the
baby unit.
• Decrease the microphone sensitivity.
Why does the parent unit react slowly to the
baby's crying?
• Make sure that the microphone of the
baby unit faces the baby.
• Move the baby unit closer to your baby
with an optimal distance of 1 to 2 meters
(3.5 to 7 feet).
• Increase the microphone sensitivity.
Why do the non-rechargeable batteries of the
baby unit run low quickly? How I save battery
power?
• Decrease the speaker volume or the
microphone sensitivity.
• When the baby unit is not in use, turn off
the nightlight and the baby unit.
• Enable ECO mode.