41WARRANTY
How to make a claim under Warranty in Australia
Oricom has a simple warranty process for you to follow:
s 0LEASECALLOREMAILOUR#USTOMER3UPPORT4EAMCONTACTDETAILSFOLLOW
s !#USTOMER3UPPORT4EAMMEMBERWILLVERIFYAFTERTROUBLESHOOTINGWITHYOU
IFYOURPRODUCTQUALIlESUNDERWARRANTY)FSOTHEYWILLGIVEYOUA0RODUCT
Return Authorisation number.
s 7EWILLTHENEMAILORFAXA2ETURN!UTHORISATIONFORMANDA2EPAIR.OTICE
(if necessary), together with instructions on how to return the goods for
WARRANTYSERVICE
0LEASENOTETHATIFA#USTOMER3UPPORT4EAMMEMBERADVISESTHATYOURPRODUCT
does not qualify for return, this warranty does not apply to your product.
Products that are authorised to be returned to Oricom in Australia must include
all of the following:
s !COMPLETED2ETURN!UTHORISATIONFORM
s !COPYOFYOUR0ROOFOF0URCHASEPLEASEKEEPYOURORIGINALCOPY
s 4HEFAULTYPRODUCTINCLUDINGALLACCESSORIES3ENDTHEAPPROVEDRETURNSTO
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this warranty excludes expenses incurred by you in returning
ANYFAULTYPRODUCTTOUS9OUMUSTARRANGEANDPAYANYEXPENSESINCURRED
INCLUDINGPOSTAGEDELIVERYFREIGHTTRANSPORTATIONORINSURANCEOFTHEPRODUCT
TORETURNTHEFAULTYPRODUCTTOUSHOWEVERWEWILLARRANGEDELIVERYOFTHE
repaired or replaced faulty product to you.