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Changing Your Greetings
Callers hear a greeting before they leave a message. Your mailbox can have one of three greetings:
standard, busy, or alternate. You can rerecord or switch between greetings only by telephone.
If you want to give your callers the option of activating your pager, add the following message to your
greeting: “or press 1 to beep my pager.”
STANDARD GREETING
The standard greeting plays when your extension is unanswered. A typical standard greeting is: “Hello, this
is Pat Green. I am not at my desk right now. Please leave a message.”
BUSY GREETING
The busy greeting plays when your extension is busy.
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A typical busy greeting is: “Hello, this is Pat Green. I
am on the telephone now. Please leave a message.” For callers to hear your busy greeting, you must
activate it.
If you do not want to use a separate busy greeting, then record a standard greeting for all situations when
you are unavailable. For example: “Hello, this is Pat Green. I am not available at this time. Please leave a
message.”
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This feature may not be available at your site.
ALTERNATE GREETING
The alternate greeting plays for special occasions, such as a vacation. A typical alternate greeting is: “Hello,
this is Pat Green. I am out of the office today and will return tomorrow.”
When your alternate greeting is active, the system plays it instead of any of your other greetings.
SYSTEM-GENERATED GREETINGS
If you do not record greetings in your own voice, the system plays greetings that include your recorded
name or your extension. For example:
T For a standard greeting, “Pat Green is not available right now.”
T For a busy greeting, “Extension 1 2 3 is busy.”
T For an alternate greeting, “Pat Green is out today.”
To switch between your standard and alternate greeting
1. Access your mailbox.
2. Enter 7 4 5 to switch to your other greeting (standard or alternate).
To rerecord your standard, alternate, or busy greeting
1. Access your mailbox.
2. To rerecord your:
P standard greeting, enter 7 4 6 1.