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Quick Message Actions
While listening to a message, enter 3 to hear a menu of quick message actions.
After you have learned the quick action numbers, you can enter a number right away to take action. Except
as noted, these actions are available for both new and old messages.
After using a quick message action, you can continue with the next part of the conversation or take more
action on a message. For example, you can:
T Enter 3 4 to reply to a message, then 3 5 to check the next message.
T Enter 3 9 to redirect a message. After you finish redirecting the message, you can enter 3 4 to reply to
the original sender. After you reply, you can enter 3 6 to delete the message.
When you exit the quick message actions, the system saves your message as an old message. The system
also saves your message as old when you enter 3 5 to check the next message.
E-MAIL INTEGRATION PACKAGE
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While listening to an e-mail message, appointment, or task, enter 3 3 to hear a menu of additional options.
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This feature may not be available at your site.
Task Quick message action
Reply
Check the next message
Delete
Archive
Hear when the message was sent
Redirect
Save as new (new messages only)
Repeat the message
Exit quickly
Task Quick message action
Hear who else received the message, appointment, or task
Accept an appointment or task
Decline an appointment or task
Mark a task complete
Exit quickly