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Page 14 For technical questions, please call 1-800-444-3353. SKU 91780
Troubleshooting
Problem Possible Causes Likely Solutions
Motor does not turn
on.
1. Switch not connected properly.
2. Loose power cord connections.
3. Battery needs charging.
4. Solenoid malfunctioning.
5. Defective Switch.
6. Defective motor.
7. Water has entered motor.
8. Internal damage or wear.
1. Connect Switch properly.
2. Tighten all connections.
3. Fully charge battery.
4. Tap solenoid to loosen contacts. Briey
apply 12 volts directly to coil terminals.
Clicking indicates proper activation.
5. Replace Switch.
6. Check for voltage at armature port with
Switch pressed. If voltage is present, replace
motor.
7. Allow to drain and dry. Run in short bursts
without load until completely dry.
8. Have technician service winch.
Motor runs but cable
drum does not turn.
Clutch not engaged. Move the Cam Ring to the In position. If
problem persists, a qualied technician needs
to check and repair.
Motor runs slowly
or without normal
power.
1. Insufcient current or voltage.
2. Loose or corroded battery cable
connections.
3. Incorrect power cords.
1. Battery weak, recharge. Run winch with
vehicle engine running.
2. Clean, tighten, or replace.
3. Use only supplied power cords.
Motor runs in one
direction only.
1. Defective or Stuck solenoid.
2. Defective Switch Assembly.
1. Tap Solenoid to loosen contacts. Repair or
replace solenoid.
2. Replace Switch Assembly.
Motor overheats. 1. Incorrect power cords.
2. Winch running time too long.
1. Use only supplied power cords.
2. Allow winch to cool down periodically.
Follow all safety precautions whenever diagnosing or servicing the winch.
Disconnect power supply before service.
PLEASE READ THE FOLLOWING CAREFULLY
THE MANUFACTURER AND/OR DISTRIBUTOR HAS PROVIDED THE PARTS LIST AND ASSEMBLY
DIAGRAM IN THIS MANUAL AS A REFERENCE TOOL ONLY. NEITHER THE MANUFACTURER OR
DISTRIBUTOR MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND TO THE BUYER THAT HE
OR SHE IS QUALIFIED TO MAKE ANY REPAIRS TO THE PRODUCT, OR THAT HE OR SHE IS QUALIFIED
TO REPLACE ANY PARTS OF THE PRODUCT. IN FACT, THE MANUFACTURER AND/OR DISTRIBUTOR
EXPRESSLY STATES THAT ALL REPAIRS AND PARTS REPLACEMENTS SHOULD BE UNDERTAKEN BY
CERTIFIED AND LICENSED TECHNICIANS, AND NOT BY THE BUYER. THE BUYER ASSUMES ALL RISK
AND LIABILITY ARISING OUT OF HIS OR HER REPAIRS TO THE ORIGINAL PRODUCT OR REPLACEMENT
PARTS THERETO, OR ARISING OUT OF HIS OR HER INSTALLATION OF REPLACEMENT PARTS THERETO.