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CTI Link Installation Manual Page iii
IP Office 4.0 15-601034 Issue 11 (6 December 2006)
Table Of Contents
CTI TAPI Installation ..................................................................................................................1
Overview ..................................................................................................................................................1
IP Office CTI Link Lite..........................................................................................................................1
IP Office CTI Link Pro ..........................................................................................................................1
Installing TAPILink and DevLink ...............................................................................................................2
Installing the Wave Driver.........................................................................................................................3
Installing the Wave Driver ....................................................................................................................3
Windows XP ........................................................................................................................................3
Windows 2000 .....................................................................................................................................4
Installing the CTI TAPILink Pro and Wave Licenses.................................................................................4
Configuring the TAPI Driver......................................................................................................................5
Single User Mode ................................................................................................................................6
Third Party Mode .................................................................................................................................6
WAV Users ..........................................................................................................................................6
ACD Queues........................................................................................................................................6
Configuring IP Office for TAPI ..................................................................................................................6
Index............................................................................................................................................7