
Matrix DFE-Gold Series Modules Hardware Installation Guide 4-1
4
Troubleshooting
Thischapterprovidesinformationconcerningthefollowing:
• UsingLANVIEW(page 4‐1)
• TroubleshootingChecklist(page 4‐7)
• OverviewofDFE‐GoldModuleShutdownProcedure(page 4‐9)
• RecommendedShutdownProcedureUsingOFFLINE/RESETSwitch(page 4‐10)
• LastResortShutdownProcedureUsingOFFLINE/RESETSwitch(page 4‐10)
Unlessotherwisenoted,thefollowinginformationappliestoallDFE‐
Gold modules.
Using LANVIEW
Themodulesuseabuilt‐invisualdiagnosticandstatusmonitoringsystemcalled
LANVIEW.TheLANVIEWLEDs(Figure 4‐1)allow quickobservationofthenetwork
statustoaidindiagnosingnetworkproblems.
About the Management (MGMT) LED
TheMGMTLED(showninFigure 4‐1)indicateswhenthemoduleisservingasthe
ManagementModuletocontrolthemanagementfunctionsforallDFE‐Gold modulesin
thechassis.TheManagementModulehandlesallIPrequeststothechassisIPaddress,
suchasPING,Telnet,SNMP,HTTP,etc.TheManagement
ModulealsohandlestheCLI
configurationsessionsthroughtheconsoleport.So,whenyouplugintoa
DFE‐Gold moduleCOMporttoconfigureaDFE‐Gold moduleinthechassis,itishandled
bytheManagementModuleregardlessoftheDFE‐Gold moduleCOMportthatyouuse.