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APPENDIX E: Administration Codes and Data
Table E-B.
PORT/PDC Administration,
Voice Terminals (Menu=1/2)
(Contd)
ACTION
DESCRIPTION
DATA
100
Button to be assigned
[button #]
101
NEXT
[41]
Note: this feature requires the use of a
DISPLAY voice terminal.
100
Button to be assigned
[button #]
101
AGENT STATUS FOR CMS
[42]
102 Assign button subtype:
[0-3]
0 = Monitor
1 = Available (Agent)
2 = After Call Work (Agent)
3 = Logged Out (Agent)
103
PDC of station that has the associated
[1-9999 or
Monitor button, or 0 if this is the
0 if Monitor]
Monitor station
104
Button # for the associated Monitor
[button # or
button on the station listed in Action
0 if Monitor]
103, or 0 if this is the Monitor station
E-12