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19TROuBLEShOOTING
Problem Possible cause(s)
The red power lights do not turn on when you plug
in the power.
1. Check if the units are properly connected to the power supply.
2. Check if the power is turned on. If not, Press [
] to turn on the power.
The green Link light on the Parent Unit is ashing
and cannot hear the sounds from your baby's
room.
1. You may have moved out of range. Move closer to the Baby Unit and wait 5
seconds for the Link to establish.
2. You may need to re−establish the Link between the two units. Turn both units
off by pressing and holding the [
] and then turn on again by pressing the [ ].
Can't hear your baby on the Parent Unit but the
Link light is still glowing steadily.
Check if the volume is turned up on the Parent Unit.
The battery icon on the Display is ashing on the
Parent Unit.
Your re-chargeable battery is running low. Return the Parent Unit to the Charger
Pod to recharge it.
Two horizontal bars ash centre of the display on
the parent unit and "Not Linked" is shown.
1. The battery in the parent unit is not fully charged. Charge the parent unit for 14
hours before use.
2. The power to the baby unit may be turned off or disconnected, and or the Baby
unit may be turned off. Reconnect the AC power adaptor to the baby unit and
or turn on the baby unit.
3. You may have to re-establish the link between the two units. You will need to
remove the battery from the parent unit and register the parent unit back to the
baby unit by following the instructions below:
A. Ensure battery is removed from the Parent unit (and baby unit if tted) and the AC
power plug is disconnected from the Baby unit). Press and hold the [
] on the
BABY unit then plug in the AC power plug, after 2 seconds, when the baby unit
night-lights ash release the [
] button;
B. Press and hold the [
] on the PARENT unit then insert the battery, after 2
seconds, the parent unit will sound an alert and the level indication red LED’s
will ash, then release the [
] button;
C. After a few seconds, the PARENT unit will give a conrmation tone and the
units will be re-linked and ready to use.
NOTE: Steps A and B need to be performed within 50 secs.
A high pitched ear piercing noise will be heard
from the units (feedback).
Check if the Parent and Baby Units are too close together. Move them further apart.