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TECHNICAL ASSISTANCE Eskimo Ice Installation Manual - Remote System
16 L-2448B ENGLISH
TECHNICAL ASSISTANCE
If you need technical assistance with your Eskimo Ice system go to www.dometic.com to locate a sales and service dealer
near you or contact Dometic Customer Support:
• USA: 800-542-2477 8:00 AM to 5:00 PM Eastern Time, or 888-440-4494 after hours and weekends
• Europe & the Middle East: +44 (0) 870-330-6101
• All other areas: Visit our website to find your nearest dealer: www.dometic.com
WARRANTY AGREEMENT
Please refer to the warranty data sheet packaged with your kit for more information.
Ice-clog fault.
(SPT)
1. Check for obstruction at the ice discharge in the ice storage bin.
2. Check for frozen ice-delivery hose.
3. Check routing for dips or kinks in the ice-delivery hose.
4. Check for auger motor failure.
Feedwater fault.
(H2O)
1. Check water pressure in boat’s potable water system.
2. Check for a supply valve that has been turned off.
3. Check for a clogged feedwater filter.
4. Check for a cloged Y strainer located on the feedwater line of the unit.
5. Check for a clogged needle valve in the water reservoir.
Ice delivery volume seems
less or slower.
1. High seawater temperature.
2. High feedwater temperature.
3. Low seawater flow. Check pump and strainer.
4. Drive motor weak. Replace motor.
5. Auger corroded or stained due to water conditions. Clean and/or replace assembly.
6. Inlet water filter or Y-strainer partially clogged. Clean or replace filter. Remove clog.
7. Loss of refrigerant charge. Consult trained technician.
Water leaks. 1. Defective water seal. Replace seals.
2. Water level in reservoir too high. Adjust float.
Excessive noise from
evaporator/auger assembly.
1. Mineral or scale deposit on auger and evaporator walls. Clean evaporator as described in
“Evaporator Cleaning” on page 14.
2. Low water supply. Check for fouled filter or float valve.
3. Gear-reducer assembly loose on mounts. Tighten the mounts.
4. Gear-motor end-play or worn bearing. Replace worn part.
Oil in auger assembly drain
pan.
1. Water in gear reducer has raised level of oil so it runs out the weep hole on top of gear housing.
2. Leaking water seals in the evaporator/auger assembly. Replace seals.
3. Loose or missing drain hose on weep hole which might allow condensate to leak into weep
hole. Attach or tighten hose.
PROBLEM POSSIBLE REASONS & SOLUTIONS