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Trouble Shooting Guide
TOP RAILS FAIL TO LOCK INTO AN UPRIGHT POSITION :
Before top rails can be locked, the center floor hub must be pulled up as high as the 4
corners. If needed pull up on the center floor hub release strap. If necessary, pull the
release strap up with one hand and lock rails one at a time. Call Chicco Customer
Service (p. 54).
THE FLOOR JOINTS DO NOT FLATTEN:
Turn playard upside down and make sure joints are free from foreign objects.
TOP RAILS DO NOT UNLOCK TO FOLD:
Lift top rail first, then squeeze to release. Before top rails can be unlocked, the center floor
hub must be pulled up. If needed pull up on the center floor hub release strap as high as
the 4 corners.
FLOOR JOINTS DO NOT UNLOCK:
Pull up on the center floor hub release strap to unlock floor joints.
FOLDED PLAYARD DOES NOT FIT INTO MATTRESS PAD AND IT IS DIFFICULT TO
ATTACH HOOK AND LOOP STRAPS:
Pull up on the center floor hub release strap and gather playard legs towards the center to
make the playard more compact. If necessary, shift playard lower on pad or turn slightly
and try again.
BASSINET DOES NOT FIT ONTO PLAYARD:
Playard top rails must be fully upright and locked. Playard floor must be flat.
LULLABY NITELITE ELECTRONICS DOES NOT FIT ONTO CORNER CAPS:
Do not force electronics over corner caps. Try another cap. NiteLite will fit onto any of the
corner caps.