378 Chapter 10
Tuning, Troubleshooting, Security, and Maintenance
Troubleshooting: Recommended Practices
Troubleshooting: Recommended
Practices
Following these practices helps you isolate, recover from, and often
prevent, problems:
❏ Make sure that both the management server and the managed node
system meet the hardware, software, and configuration prerequisites.
See the HP OpenView IT/Operations Installation Guide for the
Management Server for a list of prerequisites.
❏ Make sure all the required patches are correctly installed
❏ Make sure that the following directories are included in your PATH:
• /opt/OV/bin/OpC
• /opt/OV/bin/OpC/install
❏ Do not modify HP OpenView product files, such as X resources,
without retaining copies of the original files.
❏ Make sure that you are not using up too much of your management
station’s CPU and system resources by collecting too much data, or by
setting polling intervals which are too frequent for object monitoring.
❏ Use ovstatus opc, ovstatus ovoacomm or opcsv -status, and
opcagt -status (opcragt -status) to check whether all
processes are up and running. If not, simply restart the missing
processes.
