Chapter 5 277
Configuring ITO
Flexible-management Configuration
Information. Table 5-39 on page 277 shows the parameters in the
template used to define service hours and scheduled outages and gives a
brief explanation of their scope:
Table 5-39 Parameters for the Service-Hours Template
NOTE Scheduled outages and service hours may be configured by an external
application. However, the designated external application must create
the template for outages and service hours and use the opccfgout(1M)
command to control outages.
Messages buffered in the Pending Messages Browser window are
automatically moved to the Message Browser window as soon as the
specified buffer time expires. You can change this behavior by setting the
value of the OPC_AUTO_DEBUFFER parameter in the opcsvinfo file
on the ITO management server to FALSE. IN this case, messages remain
in the Pending Messages Browser window.
In addition, you can change the value of the message attributes:
• Forward to Trouble Ticket
• Forward to Notification Interface
and, in conjunction with the time template, forward messages to a
trouble-ticket or notification interface according to time of day. For
example, set the following values in the service-hours template to
forward messages to the Trouble-Ticket interface:
Parameter Description
SUPPRESS In the context of service hours and scheduled
outages: delete messages. Message-related actions
triggered by the ITO management server are not
started if the SUPPRESS option is defined.
LOGONLY Send matching messages to the history browser.
INSERVICE If the message condition matches and the time
template condition does not, send messages to the
Pending-Messages Browser, where they remain
until the unbuffer time condition is matched or
the message is manually unbuffered.
