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PC Configuration Client PC Setup (Window 98)
INDeX Contact Centre Modules Page 43
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Client PC Setup (Window 98)
This section details the Client PC configuration as follows:
Format the hard drive (if required).
Install Windows 98.
Install Display Adapter.
Essential Windows 98 modification for INDeX CCM applications.
Install EtherLink PCI network Interface Card.
Map Network Drive.
Install ODBC.
Format Hard Drive
1. With the PC switched off insert the Windows 98 Setup Disk in to the A:\ Drive.
Then switch the PC on.
2. At the X:\>Win98> (X is the letter associated with the CD ROM drive) prompt,
type cd\ and then press Enter. At the X:\> prompt type A:
3. At the A:\ prompt, type Format C: and press Enter. The following message will
be displayed:
"WARNING:
ALL DATA ON NON-REMOVABLE DISK DRIVE C: WILL BE LOST!
Proceed with format (Y/N?)"
4. Type Y and press Enter.
5. After formatting, press Enter to leave the volume label blank.
Install Windows 98
1. Insert Windows 98 CD-ROM and Windows 98 Setup Disk 1 and reboot the PC.
2. At the A:\ prompt, type X:, (X is the letter associated with the CD drive of the
PC) and press Enter.
3. At the X:\> prompt, type Setup and press Enter. Press Enter to continue.
Press X to exit Scan Disk. From the Windows 98 Setup Welcome screen, click
Continue to begin setup.
4. Select Directory C:\Windows, click Next. Select Typical, click Next.
5. Select Install the most common components (recommended), click Next.
6. Type Computer Name as required (i.e. Client_01), leaving the WORKGROUP
as it is. Click Next, select United Kingdom and then click Next.
7. At “Startup Disk” screen click Next to create a Startup Disk. Insert the Win98
Startup Disk and then click OK. When it has finished creating the Startup disk,
remove the disk from A:\ drive, and click OK.
8. Click Next to Start Copying Files. Type your name and Organisation, click Next.
9. Click to select “I accept the Agreement”, click Next. Type Product Key, click
Next and then click Finish.
10. From the Date/Time Properties screen, Set Time Zone to GMT London and click
Apply and then click OK.
11. Once the PC has restarted, enter the Network Password, click OK. Enter
Windows Password, click OK.
12. From Add New Hardware Wizard screen click Next and then follow the
instruction to install the Plug and Play Monitor, ensuring both Floppy Disk
drivers as well as CD-ROM drivers are selected.
13. Click Finish. Once the PC is restarted, close the Welcome to Windows 98
screen.