KM0832 User Manual
140
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Problem Solution
I can't upgrade the
firmware version.
Make sure that you have selected the correct firmware
upgrade package and try again. When upgrading the
firmware through the KM0832 Administrator Utility, use a
firmware upgrade package with an FW extension. When
the system is unavailable due to a system failure, use a
firmware upgrade package with an EXE extension to
reinstall the firmware. (See Upgrading Firmware,
page 73)
I can't access the KM0832
either through the OSD or
the KM0832 Administrator
Utility.
1. Perform a system reset (see KM0832 Front View,
page 6).
2. Reinstall the firmware (see Upgrading Firmware via
the Firmware Upgrade Utility, page 76).
When I login, the browser
generates a CA Root
certificate is not trusted, or
a Certificate Error
response.
The certificate can be trusted. See Supported KVM
Switches, page 135, for details.
Some characters I enter
from the keyboard do not
display correctly.
Change the keyboard layout setting for the port to match
the layout of the keyboard that you are using.
To change the keyboard layout setting:
1. Open the Port Management Webpage for the port in
which you are having the problem. (See Port Manage-
ment, page 59.)
2. In the Keyboard Layout field, select the layout of the
keyboard you want to use.
3. Click Save.
4. If the computer attached to the port is a Sun server or
iMac, or if changing the keyboard layout setting
doesn’t immediately resolve the problem, reboot the
computer. After rebooting, the characters you enter
from the keyboard should display properly.
I can’t use the special keys
on my Apple (Sun)
keyboard to control Mac
(Sun) computers.
Change the keyboard setting for the port to match the
keyboard that you are using.
To change the keyboard setting:
1. Open the Port Management Webpage for the port in
which you are having the problem. (See Port Manage-
ment, page 59.)
2. In the Keyboard field, select the keyboard you want
to use.
3. Click Save.
4. Reboot the computer attached to the port. After reboo-
ting, you should be able to use the special keys on
your keyboard to control the computer.
