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Troubleshooting
Owner’s Manual
18
Messages
Errors, warnings, and certain other types of information
are displayed via the Ri8-D/Ro8-D front panel indicators.
Messages are also displayed in the Dante Controller Error
Status field.
Each indicator lights or flashes as described below:
Error Messages
When an error occurs, the indicators for all channels will
flash until the error is resolved, and the SYSTEM indicators
will light and/or flash cyclically as shown in the chart below.
In that case, repair is required. Contact your Yamaha dealer.
Warning Messages
The indicators will light and/or flash as shown until the
cause is resolved.
If the green [SYNC] indicator is unlit, the unit’s clock is
unconfirmed.
If the green indicator is flashing, the unit is the clock
master.
If the green indicator is lit, the unit is the clock slave and the
clock is synchronized.
No call-out The indicator is off.
Light The indicator remains lit steadily.
Flash The indicator continues to flash.
Flash x2 The indicator flashes twice cyclically.
Flash x3 The indicator flashes three times cyclically.
SYSTEM
Indicators
Description Possible Solution
An internal error has
occurred.
The device has
failed. Contact your
Yamaha dealer for
repair.
The MAC address
setting has been cor-
rupted and no com-
munication can
occur via Dante.
The internal mem-
ory has been cor-
rupted.
Use the front-panel
DIP switches to set
START UP MODE to
REFRESH, then
restart the unit. If the
problem persists
after setting START
UP MODE back to
RESUME, consult
your Yamaha dealer.
UNIT ID is not
unique.
Set a unique UNIT
ID number for the
Dante network.
The DIP switches are
not set correctly.
Check the DIP switch
settings, and set
them correctly.
Flash x2
Flash x3
Flash x3Light
Light
Flash
SYNC Indicators Description Possible Solution
The word clock is not
set correctly.
Set the clock mas-
ter and sampling
frequency correctly
on the Ri8-D/
Ro8-D-native
device or in Dante
Controller.
Dante Network circuit
is broken.
Make sure that the
Ethernet cables are
not removed or
short-circuited.
Other Dante-compati-
ble devices cannot be
found due to an incor-
rectly-wired Dante Net-
work.
Make sure that the
Ethernet cables are
connected cor-
rectly.
SYNC Indicators Description Possible Solution
A non-GbE-compati-
ble device is con-
nected.
When transferring
audio via Dante,
use device that
supports GbE.
The SECONDARY
connector has taken
over communications
during redundant net-
work operation.
Check the circuit
connected to the
PRIMARY connec-
tor.
An abnormality has
occurred on the circuit
connected to the SEC-
ONDARY connector
during redundant net-
work operation.
Check the circuit
connected to the
SECONDARY con-
nector.
Flash
Flash x2
Flash x3
LightLight
or
flash
FlashLight
or
flash
Flash x2Light
or
flash